A patient thanked Drs. Schmaedeke, Salmanzadeh, Thigpen, Saco, Lawler, and Schreiber, for the excellent care she received during her recent hospitalizations for her ruptured appendix.

Dr. James Cather, General Surgery, received a note from a patient’s husband thanking him for saving his wife’s life six month’s ago. His wife is now healthy and “treasures life.”

A patient called to say how much he appreciated the efforts of Sherry Ryder, Dr. Baffoe-Bonnie’s office. He said she worked very hard to get his prescription covered.

A patient wrote to say how pleased he is with the care he receives at Watson Clinic. Most recently, he had a fall and was treated by Dr. Salvador Montenegro, Orthopaedics. He was greatly impressed by him and his staff. The patient also mentioned that he has received wonderful care from Dr. Sharareh Mazaheri (Family Practice), Dr. Alan Rich (Ophthalmology), and Dr. Sharon Fairbee, (Dermatology).

Hope Johnson, Dr. Vasquez’ office, received a thank you card from a patient who was very grateful for her help.

A patient sent a note to Carol Swammy, Dr. Bevis’ office, to thank her for all her help and patience with her.

Dr. Pranay Patel, Otolaryngology (ENT), received positive comments in a recent patient satisfaction survey conducted at Lakeland Regional Medical Center: “Excellent MD, concerned about the patient!”

Congratulations to Teresa Young, Radiation Therapy, on passing her medical dosimetrist certification board.

Cheryl Sutherland, Dr. Jennings’ office, received a card from a patient thanking her for all her kindness, efficiency and follow-up, making her recent medical concerns seem less stressful.

A patient called to say how much she appreciated Cyndi Bell, Switchboard. She was having trouble getting some lab results and Cyndi walked her through the whole process. She thinks Watson Clinic is the great!

A patient sent a card to thank Rachael Flood and Michelle Eckles, Watson Clinic South Urology, for their kindness and caring.

A patient sent an Edible Arrangement to Dr. Adora Pacania and Jennifer Freijomel, Highlands Clinic, for being so understanding of her fear of needles. Jennifer even held her hand during the lab draw.

QIRM received a call about Susana Anzualda, Dr. Buccino’s office, to say how Sussy always makes her feel special and she looks forward to going to the doctor’s office because she is there.

Dr. Pamela Schwartz, Highlands Obstetrics-Gynecology, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey: “Dr. Schwartz was excellent. I felt extremely calm and confident with her.” “Dr. Schwartz was outstanding! I never felt as though she was rushed or hurried. I felt like she was very compassionate and supportive towards me and my family.” “Absolutely love Dr. Schwartz. Would not want any other doctor working with me for this procedure.” “Dr. Schwartz is an excellent doctor.” “Dr. Schwartz was so kind and had excellent bedside manners.”

A patient wrote to Dr. Grazyna Jakubicz, Internal Medicine, to say that she is the best doctor she has ever had – always professional, yet caring. Also, a patient’s son wrote to say that his mother frequently mentions the “special attention” Dr. Jakubicz gives to her. He was very appreciative.

A pilot wrote to thank Dr. William Roth, Dermatology, for his help in obtaining his medical clearance for flying. He said “I will be reminded of your help every time I advance the throttle.”

Dr. Michael Achinger and his staff, Nephrology, received a note from a patient thanking them for being so kind. They also received a card from the family of a patient who was very grateful for the care provided to their mother.

Dr. Richard Cardosi, Gynecologic Oncology, received positive comments in a recent patient satisfaction survey conducted at Lakeland Regional Medical Center: “Dr. Cardosi is an excellent surgeon. I would recommend him to any family/friends that would need his services.” “Dr. Cardosi is the best I could have asked for!”

Dr. Jack Thigpen, General Surgery, received positive comments in a recent patient satisfaction survey conducted at Lakeland Regional Medical Center: “Dr. Thigpen did a really good job of explaining the surgery and checking on me before and after the surgery. He showed that he really does care about his patients.”

A patient wrote to thank Dr. Thomas Oates, Endocrinology, for his expert and professional care. She appreciates the relationship and trust that she has in his abilities.

Dr. Benjamin Phen and Suzanne Barnett, Bartow Clinic, received a card from a patient’s daughters thanking them for all the wonderful care they gave to their mother over the years.

A patient wrote to say that Randy Goodwin, MRI, does a wonderful job. He was very professional and caring in everything he did and she was very grateful to find that customer service is not a thing of the past.

Dr. Scott Kelley, Surgery Oncology, received an email from a patient’s mother thanking him and his staff for their commitment to helping her daughter.

A friend of a patient wrote to Pamela Sparkman, PA, Dermatology, for being so thorough in her exam and finding her cancer.

Dr. Pranay Patel, Otolaryngology (ENT), received positive comments on a recent patient satisfaction survey conducted by Lakeland Regional Medical Center: “Dr. Patel is extremely competent and kept me informed of what to expect after surgery.”

A patient called to say that she found Donna Oakley, Patient Financial Services, to be very professional, courteous, and a pleasure to deal with.

Dr. John Canto, Cardiology, received an email from a patient thanking him for helping her and especially for helping her to understand what is going on with her heart.

A patient wrote to say how much she appreciated Cyndi Bell’s help (Switchboard) in reaching Dr. Jean’s office in order to have her disability claim completed. She made it her “personal mission” to assist the patient in getting what she needed.

A patient called to thank Dr. Luis Baltodano, Priority Care, for his wonderful care. He really listened to her and gave her the treatment she needed.

A local pastor wrote to Dr. Jack Thigpen, General Surgery, to thank him for fixing his hernia.

Danielle McKee, Reception for CT/MRI, received a card from a volunteer thanking her for the extra help and concern when he needed it.

Jessica Canady, Dr. Patel’s office, received a thank you card from a patient that stated " Jessie, thank you so much. Your love and compassion radiates your kindness. God Bless you richly."

A patient called to say that he had a wonderful experience with Dr. William Bosley, Otolaryngology (ENT). He was so gentle and kind, and knew how nervous and scared the patient was. He did his best to reassure.

A patient’s wife wrote to say how much the care provided by Dr. Patrick Reddy, Cardiology, has meant to them. His careful monitoring of her husband resulted in a successful treatment of his lung cancer.

A patient wished to express how wonderful all her doctors at Watson Clinic have been, including Dr. John Sweeney, Dr. Eric Lipson, Dr. Andrew Sherman, and Dr. John Canto.

A patient wrote to say that Dr. Jose Reinoso, Hospitalist, make her feel like she had been his patient for years. He was gentle and caring and didn’t rush in his answers to her questions. He was genuinely concerned.

A patient called to say he appreciates Barbara Wolfe, Patient Financial Services, for working with him and being so helpful. He was very confused about his bills and she helped him figure things out.

Dr. Louis Saco, Gastroenterology, received positive patient satisfaction comments at Lakeland Surgical and Diagnostic: “Dr. Saco is the greatest.” “Dr. Saco was friendly, professional, and good at explaining the procedure and results after the surgery.” “Dr. Saco was wonderful. He gave me confidence, answered all my questions, and sent me home happy.”

A patient brought in a huge chocolate cake to thank Dr. Musa Awan, Ophthalmology, for saving her sight.

A family sent a card to Dr. Dannie Earl and her staff, Family Practice, to thank them for the great care they have given to the entire family.

Dr. Faeza Kazmier, Jamie Mercer, Brandi Metzker, and Isha Rivera, Plastic Surgery, Women’s Center, received a note from a student thanking them for allowing her to shadow their practice and being so helpful in showing her all that they do. She was very impressed by their dedication and kindness.

A patient wrote in to say that Watson Clinic needs a couple hundred employees like Tamra Grandbois, Reception for Urgent Care.

Jerri Huntt, Social Worker at the Women’s Center, received a card from a patient saying thank you for being there for “all of us on our journeys through cancer.”

A patient called to say that he had a very pleasant experience with Patient Financial Services, especially two staff: Jenn Gaona and Arlene Jones. They are always very professional and courteous.

Dr. Joffre Rivera, Gastroenterology, received several positive comments in recent patient satisfaction surveys at Lakeland Regional Medical Center: “Dr. Rivera, thank you for your professionalism and patience.” Thank you Dr. Rivera for calling me to find out how I was doing. It reflects concern from you and your staff.” “I like Dr. Rivera. He is a very good doctor.” “Dr. Rivera is very nice.” “Dr. Rivera was excellent.”

Dr. Adam Gant and his staff, Ophthalmology, received a giant cookie from a patient to say thank you for the time and care they gave her.

A patient wrote to thank Dr. Louis Saco, Gastroenterology, for doing such a great job with her colonoscopy. She is very grateful to have such fine physicians such as Dr. Saco and others at Watson Clinic.

A patient’s family member wrote to thank Dr. Jeremy Katzmann, Highlands Clinic, for the care given to his family.

Dr. James Mammel, Obstetrics-Gynecology, received positive comments in a recent Lakeland Regional Medical Center patient satisfaction survey: “Dr. Mammel is very knowledgeable in delivering babies. He made me feel really comfortable!” “I was kept informed with each step and felt very confident with Dr. Mammel’s skills!” “Dr. Mammel was great with follow-up!”

A patient’s mother called to say how impressed she was with Dr. Jeremy Katzmann and his staff, Highlands Clinic. Her son’s regular doctor was not available and Dr. Katzmann and his staff worked him in following a seizure. She was very anxious and they went above and beyond to reassure her. Dr. Katzmann even called her after hours to provide test results and help relieve her anxiety prior to the weekend.

A couple called to say that they have found Dr. Anna Asuncion, Internal Medicine, to be a fabulous doctor. She always takes the time to listen.

A patient sent flowers to Dr. Fernando Loret De Mola, Mary Ann Hill, and Jessica Dempsey, Highlands Clinic, to thank them for taking such good care of her when she was very sick.

Comments from the month of August.