A patient took to Facebook to express their kudos and thanks to
Melissa Werthman, AART(S), Ultrasound, Main. She had a wonderful experience
meeting her for her sonogram procedure. Melissa was very caring and
professional!
A message was sent through our website to praise a patient’s overall experience
at the Clinic. “You guys are great,
very informative and your Doctor's are excellent,” the patient wrote.
Radiology would like to take a moment to recognize Sue Felter,
Ultrasound, and Shelly Stallings, MRI, for going “above
and beyond” their job duties and providing great care for a patient on two
separate appointments.
Following what this patient is calling “world
class care,” they want to applaud their care team consisting of Dr. Leen Al Saleh,
Rheumatology, Main, Dr. Dany Barrak, Surgical Oncology, Main, Dr. Lilliam
Chiques, Internal Medicine, Main, Dr. Mark Swierzewski, Urology, Main, and
Martha Pickard, APRN, Urology, Main. With their collaborative efforts, they
were able to discover the rare condition this patient has and save one of their
kidneys!
A patient left a Google review for Dr. Jason Cornett,
Pediatrics, North Peds, after many years of service. They remarked how amazing
the care is and that the care team is always kind, helpful, and accommodating.
This patient highly recommends this office.
Dr. Dominic DiPierro, Podiatric Surgery, Bartow & Highlands,
received a Google review following a “quick and easy” visit.
He was able to assess the patient’s
problem and offer a home remedy to give them immediate relief.
Dermatology at Zephyrhills received a Google review from a
patient, calling the doctor amazing and stating that they are a care team that
you can trust to get things done.
A Google review was left for Dr. Weyman Price, Allergy, South,
and Aimee Hogan, MA, Allergy, calling them both “awesome
and very helpful.”
Following a recent visit to Michelle Troyer, APRN, Dermatology
at Sun City Center, a patient shared about their experience in a Google review.
Calling her “a master with filler and skincare,”
they talked about the many compliments they receive and how they always
recommend Michelle for filler treatments.
A patient shared how they were referred to Watson Clinic South
and it was a “10 out of 10”
experience – from the speedy process at reception to the kindness during
triage, and even the visit with the doctor. “Everything went so
good, smooth and very quick.”
After a recent visit to Dr. Robert Lamport, Gastroenterology,
Main, a patient left a review, calling him polite and noting how caring the
staff were. “Dr. Lamport rules!”
A Google review was left for Dr. Jeremy Katzmann, Family
Medicine, Highlands, admiring how the care he continuously provides his parents
is always thorough, helpful and kind.
Dr. Richard Moore, Dermatology at Zephyrhills, received a review
in which the patient referred to him as “the best doctor you
could ask for.” He recalled how the office was a caring environment and the
care team was warm and professional. The patient always feels like a top priority
when in the office. Another Google review complimented Dr. Moore for being
knowledgeable and offering thorough discussions during visits.
A patient left high remarks for Dr. Manish Parekh and Lindsey
Wells, PA, Internal Medicine, Plant City, referring to the providers as
thoughtful, attentive, and enjoyable to talk to and noting that the care team
is amazing as well.
Following a recent visit, a patient left high recommendations
for Dr. J. Scott Ferguson, Plastic Surgery, Main. They referred to his care as
respectful and kind, remarking what an excellent job he did on their recent
procedure. “I’m
very happy and pleased with everything…I was blessed to have him do the
surgery.”
Dr. Phuc Vo, Orthopaedics, Main, received a thank you card in
the mail from a patient following a procedure. They thanked him for ridding
them of their pain and using his expertise to eliminate any other potential
sources of discomfort. Following their visit, Dr. Vo reassured them that should
they need his service again, he would be the doctor for them to see.
After consulting with other specialists, a patient ultimately
decided to go with Dr. Faeza Kazmier, Plastic & Reconstructive Surgery,
Women’s Center,
for their procedure. Calling her “an artistic genius
when it comes to plastic surgery,” this patient was left completely floored and
impressed with the results. They recalled the operation as a smooth experience
and were impressed by her alternate approach to the surgery. “Hands
downs the BEST experience I could have asked for!”
In a MyChart message, a daughter of a patient expressed their
gratitude for Mary Grande, MA, Internal Medicine, South, for her efforts to
help process an order that led to their parent receiving improved care and
changing their life for the better. The daughter noticed how the changes
improved their parent’s
mood and is grateful for Mary’s involvement.
The same patient offered special praise for Beverly “Bev” Berlin,
Lead Ophthalmic Tech, Ophthalmology, Main, for taking the time to listen and
fully address their questions and concerns. They noted how even though the
office may be busy and chaotic sometimes, “she makes me feel as
if I’m the only
patient in the office. She’s
just terrific!”
A patient reached out to Clinical Services to rave about the
care and treatment they received at Watson Clinic South Urgent Care. They
recalled how attentive and kind the security officers and receptionist Carole
Robertson-Burnett were, how thorough Dr. Karen Chabrier was during their visit,
and how Sheila Booker, RN, Sam Stanley, LPN, and Tempie Tillman, LPN, were so
kind and helpful during the visit. “It was a pleasure to
visit” and they are so pleased they will return to Watson Clinic for any of
their medical needs.
A patient called Kaitlynn “Kate Ellen” Garrido, LPN, Allergy, and Dr.
Weyman Price, Allergy, South, the very best following a visit. They recalled
how Kaitlynn was helpful, knowledgeable, and patient during testing and thanked
Dr. Price for his expertise and explanations.
A husband and wife acknowledged Patricia Harre, Patient Access,
to thank her for being caring, nice, cheerful, and efficient whenever they
checked in for their appointments at the Center for Specialized Rehabilitation.
A patient sent in a thank you card for Dr. Rossana
Escobar-Klapprott, XpressCare Highlands, following a recent visit. They talked
about how she listened to their symptoms and sought out the best path for
treatment, in what this patient feels was lifesaving at the time.
A patient submitted a MyChart message praising the Ophthalmology
and Optometry departments at Watson Clinic Main. They marveled at how
efficient, friendly, and professional the staff and care teams are and how the
facilities are always clean and well maintained. This gave them great
confidence that the care they would receive would be excellent!
A patient sent a thank you note for Laura Deskins and Nicole
Miller, Mammography, Women's Center, for their care and treatment during recent
scans. The patient recalled how sweet they were and how they calmed their
anxieties about the visit.
The Patient Advocate received a compliment for Hope Dukes, APRN,
Family Medicine, Main. The patient referred to her as knowledgeable, caring and
very compassionate, displaying this during every visit.
Tracie Brower, MA, Family Medicine, Bartow, received a flower
bouquet from a patient, thanking her for going “so
far above and beyond for me that a simple thank you wasn’t enough.”
Following a recent visit, a patient reached out to praise Dr. M.
Karina Solorzano-Klapprott, Family Medicine, Bartow, for being absolute best,”
and taking the time to listen to her patients. They always recommend her
office.