Dermatology at Zephyrhills received a Google review from a
patient, noting the team was professional and thorough, and running on time.
They highly recommend this location.
The patient advocate received heartfelt praise for Nuclear
Medicine, Main, following a recent patient’s test. Though it seemed booked and busy before checking
in, they were amazed at how friendly and helpful the receptionist was during
their initial interaction. While waiting, they noted the team efforts that were
in play to ensure all patients were seen in a timely and efficient manner. The
patient was appreciative that while the test was performed, their family in the
waiting area was kept informed of the progress. “The
entire staff was professional, knowledgeable, and helpful. I appreciate their
efforts to make what could have been a stressful event a very comfortable one.”
Orthopaedics at Winter Haven received a Google review from a
patient following their recent surgery. It was noted that the staff maintained
a sweet and respectful rapport during interactions, the wait time was
reasonable, and all questions were answered during appointments. The patient
stated that they were “thankful for everything you guys
have done for me.”
Watson Clinic Main received high praise from a patient in a
recent Google review. They noted while they have been receiving care from the
facility for over a decade, there is much to admire about it all. They noted
everyone is so friendly and professional, the convenience of communicating with
care teams over MyChart, and their astonishment with fast same-day results on a
test. “There is nothing better than this. Thank you for
providing amazing service. Forever
grateful!”
After a visit, a patient left a note for Tiquila Arnold
R.T.(R)(M)(ARRT), Mammography, Women's Center, complimenting her for being
efficient, friendly, and professional during their time together.
Dr. Jalen Banks, Chiropractic Medicine, Center for Rehabilitative
Medicine & Center for Specialized Rehabilitation, received a Google review
from a recent patient. They regarded him as professional and very personable,
and they were appreciative of how diagnoses and findings are explained in ways
that the patient can understand. The patient notices that they are in less pain
following treatments and it has made significant improvements in their life.
Dr. John Canto, Cardiology, Main, received a Google review from a
patient, noting how impressed they are with the care they have received and how
he never makes you feel rushed during appointments. “He
takes time to explain everything… so happy he is at Watson!”
Dr. Dominic DiPierro, Podiatric Surgery, Highlands & Bartow
Building A, received a Google review from a recent patient. They regarded him
as a great doctor, noting he listens and helps where he can. “You
can tell he really cares.”
Following a recent interaction, a patient contacted the patient
advocate to leave quality remarks for Cierra Ellington, Reception, Call Center,
noting that she was very patient, kind and helpful during their conversations.
Dr. J. Scott Ferguson, Plastic Surgery, Main, received a Google
review from a patient, where they regarded him as a “really
great surgeon." It was noted that while he is knowledgeable, he also seems
to enjoy talking with his patients to help them feel at ease during procedures.
Dr. Tarek Garas, OB-GYN, Bella Vista Building & Bartow
Building B, received a Google review from a recent patient, praising him for
the care, time, and attention he offered during their recent pregnancy. She
noted he maintained an excellent bedside manner and seems to truly want what is
best for his patients. “I appreciate him for being so
genuine and kind and will recommend him to any and everyone.”
A patient left praise for Dr. Jarett Gregory, Urgent Care South,
in a recent MyChart message. Following their treatment, they were able to go
about their day with minimal pain and found it really helped with the rest of
their week. “Whenever I need help with medical issues I come and see
you and you have always helped me feel better. You are a very good and caring
doctor. Don’t
ever leave the Clinic!”
Dr. James Hardigan, Family Medicine, Main, received a Google
review from a very appreciative patient. They noted his intention to make
patients comfortable during visits while offering good advice. “I
love that he really cares about your life… I definitely appreciate his advice!”
A patient called in to express their gratitude for Chyann Marino,
Patient Access, South, noting how she went above and beyond to provide care. “She was very impressive, helpful, and always a step
ahead” and this contributed to the great customer service she was able to
provide.
A patient and family submitted a thank you card for Dr. Pranay
Patel, ENT/Facial Plastic Surgery, Bella Vista Building & Highlands, and
his care team following their efficient efforts to schedule an appointment
and subsequent procedure.
A MyChart message was received for Barbara “Barbie” Smith, COA, Ophthalmology,
following a recent visit. They noted that she is exceptionally good,
professional, personable, and competent when providing patient care.
The Patient Advocate received a MyChart message for Dr. Om
Prakash, Urgent Care Main, following a recent visit. They noted how they faced
little to no wait time before they were seen, and thought the discussion about
their care remained professional and friendly. “This
was an excellent visit,” they praised after receiving the answers and course of
action for their issue.
Dr. Ivan Rivera, Internal Medicine, Main, along with care team
members Marta Whidden, MA, and Monica Alspaugh, LPN, received a Google review
from a patient. They praised the superior medical care they receive from the
team, noting how by listening to the patient’s concerns, there is a clear intention to provide the
best care available.
Dr. William Roth, Dermatology, Bella Vista Building &
Highlands received a Google review from a long-time patient. They travel from
Orlando to see him, and they have been in his care for over 20 years. They're
amazed by the conscientiousness of Dr. Roth and his team, as well as the
thorough and compassionate care they all continuously offer.
A thank you card was received for Dr. Rajendra Sawh, Urgent Care
Main, following a recent treatment. They noted how they had turned to his care
following an ER visit and marveled at how he was able to provide care and
results that didn’t seem attainable at that time.
A patient left a MyChart message of praise for Dr. Richard
Sweeney, Family Medicine, Bartow Building A, following their recent
interaction. They noted how impressed they were with his medical protocol and
patient concern. “It is assuring and uplifting to
experience, and to know, that I am receiving the best healthcare available in
the Bartow and Lakeland area.”
A patient left an appreciative MyChart message for Keeva
Thurmond, PA and Melissa Welch, APRN, Internal
Medicine, Highlands, following many interactions. They note they feel fortunate
to have found their care. “You are both amazing providers and
I have never had better. You’ve taken such great care of me.”
Michelle Troyer, APRN, Dermatology at Sun City Center, received a
Google review from a patient. They noted she is always helpful, making sure to
answer any question during the appointment, and is deserving of her high
ranking amongst other patient opinions.
Barbara Collins, Renee Irving, and Glimarie Sierra, Laboratory,
Main, received a Google review from a patient. The patient noted that they are
the best technicians to take care of you when in the lab.
Dr. Phuc Vo, Orthopaedics, Main, received a Google review from a
recent patient interaction. The patient noted how polite, caring, intelligent,
and humorous he was during their appointment. “I
totally trust him as he knows what he is doing.”
Amanda Walker, LPN, Clinical Services, Main, received a Google
review following a recent patient interaction. They noted how she took the time
to make sure an appointment was scheduled for the following week’s procedure, calling it the most
amazing and easy experience, after other interactions with other healthcare
systems. “I’m really thankful for her, she is dedicated and someone
who appears to love her job.”
A fellow Clinic team member also reached out to leave praise for
Amanda Walker, LPN, Clinical Services, Main, following her efforts to help get
them to schedule several appointments. “She has been a pleasure to talk
to.”
A gift basket and card were received for Stacy Burns and Vanessa
Pagan, Patient Access, Main, after a recent patient interaction. Despite having
a busy schedule, they were able to help this patient be seen earlier than
originally scheduled. The patient remains appreciative of this measure as it
helped them navigate the rest of their busy life that day. “You
are all the best! So kind and helpful.”
A MyChart message was received for Jackie Andrews, COA, and
Michelle Racine, COT, Ophthalmology, Main, as well as Michelle Jones, COA,
Optometry, Main, following a recent patient interaction. The patient regarded
the team as super-efficient and kind, noting they communicate easily together,
and are great care team members to interact with.
A patient wrote in to express their gratitude to Kaitlyn Dwyer,
OD and her assistant Devine Pierce, COA, Optometry, Main. “Their
sense of humor, patient engagement, and positive attitudes were a pleasure
first thing in the morning,” the patient wrote. “They
made me look forward to my annual eye exams. They are the epitome of the Watson
Clinic mission.”