Watson Clinic Urgent Care Main received a MyChart message from a
recent patient to praise them for their work. Though it was only the patient’s second visit, they noted how short their wait was, and
how both the care teams and doctors were knowledgeable, professional, and
pleasant. Meanwhile, Watson Clinic Urgent Care South received similar praise
from another patient through MyChart. They felt the visit was overall
satisfactory, and they were very appreciative of the team members at this
location.
Jasie Behrens, PA, Dermatology, Bella Vista Building (BVB),
received a compliment through MyChart for taking the time to address the
patient’s concerns.
Dr. Richard Cardosi, Gynecologic Oncology, BVB, received praise
from a patient through MyChart. The patient thanked him for saving her life
following a cancer diagnosis. “He is a good man and cares about others.”
Dr. Faria Ahmed, OB-GYN, Highlands, received a Google review
thanking her for a very efficient appointment and for being thorough in their
discussions. The patient wrote how they never felt rushed, that she was always
willing to offer additional insight to better help their care.
Dr. Madiha Alvi, Endocrinology, Main, received a MyChart
compliment from a new patient. Though they have only had a few interactions,
the patient noted that Dr. Alvi is very kind, caring, and personable. Another
patient took to MyChart to compliment Dr. Alvi and single out her thoughtful
attentiveness to their care.
Delaney Ansell, APRN, Dermatology at Zephyrhills, received a
Google review remarking how efficient and pleasant their visit was.
The office of the Patient Advocate received high praise for
Sherrie Bailey, Medical Records, Kentucky, praising the time and effort she
spent to help this patient with their insurance forms.
Dr. Dany Barrak, General Surgery & Surgical Oncology, Main,
received a Google review from the family of a recent patient. They praised his
strong patient care skills, and how thoughtful he was for taking the time to
call their relative every few days to check on their recovery process. Another
patient wrote in to offer thanks to Dr. Barrak for successfully diagnosing a
digestive issue that had plagued them for many years. The patient marveled at
his impressive bedside manner and very compassionate care. “He is well deserving of five stars!”
Dr. Joseph Coffman, Cardiology, Main, received a Google review
from a new patient and their family. They addressed him as the best heart
doctor they had ever seen. “I cannot say enough good things about this physician!”
A patient wrote to offer thanks to Christian Bores, PT, Physical
Therapy, Center for Rehabilitative Medicine (CRM), for assisting with his
speedy recovery. Another patient praised Christian for his attention to detail
as well as his encouraging nature.
A letter of thanks was received for Megan Butz, RMA, Infectious
Diseases, Main, for the quality care and kindness she showed during a recent
visit. “It’s rare to meet someone who makes such a meaningful
impact,” the letter read. Another patient sent Megan a holiday card with a note
of appreciation for her wonderful work ethic and genuinely caring ways. “We appreciate you more
than you can imagine.”
Dr. Zully Calvo, Podiatry, South, received a MyChart message of
praise for the care she offered and going above and beyond to help them find
future solutions to their problems.
Dr. John Canto, Cardiology, Main, received a MyChart message
expressing gratitude for his thoughtful advice and guidance.
Value Based Services received a patient compliment for Dr. Syed
Abbas, Urgent Care South. They said the overall care they received from him was
excellent.
A patient message singled out Gloria Coleman, Patient Access,
Highlands, for a recent interaction the patient felt was pleasant and
personable. “Kudos
to Gloria!” the patient wrote.
The Patient Advocate received a compliment for Alisha Coker,
APRN, Family Medicine, Main, after a recent patient interaction. The patient
regarded Alisha as “amazing.”
Dr. Taylor Cook, OB-GYN, Highlands, received a Google review from
a recent patient. They first praised her for her professionalism, her
comfortable and painless patient care, and for being so knowledgeable about her
field.
A former patient of Dr. Jason Cornett, Pediatrics, North
Pediatrics and South, reached out to express their long-time gratitude for his
efforts to provide quality patient care. They recalled how when Dr. Cornett
first started to see their child as a patient, his medical guidance and
encouragement helped them to provide and advocate for the newborn. Now, after
many years, that same child is healthy and thriving. “You are the reason we get to
experience and be part of his wonderful journey.”
A patient called in to offer praise for Faith Crosby, RMA,
Internal Medicine, Plant City. The patient noted how all of her hard work was
greatly appreciated during their latest interaction. Way to go, Faith!
Clinical Administration received praise for Anne Dooley, Patient
Access, Main, following a recent patient interaction. The patient wanted to
pass her a “kudos” for her excellent, wonderful
check-in and out process. Way to go, Anne!
A Google review was received for Dr. Dominic DiPierro, Podiatry,
Bartow Building A and Highlands, following a recent visit. The patient said
their appointment was amazing, noting that Dr. DiPierro was kind, thorough and
listened to their concerns. Another recent patient also offered thanks to Dr.
DiPierro. From check-in to the exam room, and even check-out, Dr. DiPierro and
his care team were phenomenal, the patient praised.
Dr. Yuliya Faynberg, Optometry, Main, received a MyChart
compliment following a recent patient visit. They felt Dr. Faynberg did an
excellent job making sure that all of their concerns were addressed.
Dr. Tarek Garas, OB-GYN, BVB and Bartow Building B, received a
Google review from a patient following a recent procedure. The patient had
previously been told that their condition was inoperable, but Dr. Garas saw
things differently and was able to help plan a course of treatment for them.
The patient praised his bedside manner, and how he truly listens to what they
have to say.
Clinical Services received a patient call to express gratitude
for Melissa Good, DNP, APRN, Gynecologic Oncology, BVB, calling her “God sent” and noting
how she always goes above and beyond to provide care and support to her
patients. “You
can feel how much she cares and has a kind heart.”
A patient recently reached out to thank Dr. Jarett Gregory,
Urgent Care South. Dr. Gregory ensured the patient would feel much better
following a breathing treatment and antibiotics.
A patient called Value Based Services to compliment Bridgette
Hamilton, Medical Records, Kentucky, after a recent interaction. They recalled
how Bridgette went above and beyond to ensure the completion of their required
paperwork and the timely return of these documents to the patient.
Kayla Hester, APRN, ENT, BVB, received a MyChart message of
praise expressing the patient’s
gratitude in feeling like they finally found a healthcare provider who will
listen to their concerns and help to find a solution.
Patient Advocate received a call from a patient in praise for
Christina Huffman, Patient Access, Main, following a recent encounter.
Christina was able to help this patient with their referral prior to the
appointment, leaving the patient grateful for her “above and beyond” efforts. “She is a great asset
to Watson Clinic.”
Brooke Hughes, PA, Dermatology, Highlands, received praise
following a recent patient interaction. While the appointment was to address
one issue, Brooke was proactive and took the initiative to check on a new issue
for the patient. “Her
professional manner and expertise in dermatology is unmatched!”
A patient recently called Dr. Jeremy Katzmann, Family Medicine,
Highlands, to praise he and his care team for being professional and attentive
while offering the best medical care they had experienced.
Lauren Lanier, APRN, Family Medicine, Highlands, received glowing
remarks following an encounter with a recent patient. They praised her
knowledge, and her willingness to take the time to answer their questions,
making their whole visit worthwhile.
Dr. Osman Latif, Pain Management, Main and Highlands, received a
MyChart message from a new patient. “Highly recommend!” the patient exclaimed.
A patient left a MyChart message of praise for Patty Malatino,
Patient Financial Services, Palm Center. After a long process, Patty was able
to help the patient ensure that charges were processed accordingly and that the
final amounts were as they should be. “I appreciate you so much! YOU are the BEST!”
Dr. Catherine Marcum, Dermatology, South, received a MyChart
compliment noting how it is always nice to see her, and that she is always
friendly, kind, and professional. “She is the best dermatologist I’ve
ever seen.”
The Watson Clinic Women’s Center
received a thank you card for Nicole Miller, R.T.(R)(M)(ARRT), CRT,
Mammography, following a recent interaction. They really appreciated Nicole’s kindness during this time as it helps to remind them
they are not alone in their healthcare journey.
A patient complimented Dr. Mark Mines, Cardiology, Main, for
being very helpful in explaining their condition and the details of their test
results. The patient admired and appreciated how Dr. Mines is proactive with
any further treatments and testing, whilst also appreciative of his
professionalism and down-to-earth approach.
A patient thanked Zach Mitchell, PT, Physical Therapy, CRM, for
being thorough and explaining how each exercise aids in the healing process.
Dr. Shalini Mulaparthi, Oncology-Hematology, Cancer &
Research Center (CRC), received a MyChart compliment from a patient following a
recent scan and visit. “I’m happy to
have her as part of my care team.”
An online comment was received for Dr. Genesis Nieves, Urology,
Main, to express the patient’s
gratitude for her patience and compassion, listening to each concern
thoroughly, and treating them with kindness and respect.
Heather Novis, APRN, Pulmonary, Main, received gratitude from a
recent patient for her impeccable care.
Dr. Pranay Patel, ENT/FPS, BVB and Highlands, and his care team
received a positive review on Google, which noted the amazing job they did on
the patient’s procedure from start to finish.
Ryan Payne, PA, ENT/FPS, BVB, received a MyChart message of
praise from a recent patient, regarding him as knowledgeable and professional.
Dr. Ravi Patel, Family Medicine, Main, received a Google review
from a new patient. They wrote to express how happy they were with the care he
provided. With his guidance, the patient feels they are now placed to get their
life on track, and that their first appointment was the biggest life-changing
experience they had in a while.
A patient contacted Value Based Services to leave quality remarks
for Dr. Om Prakash, Urgent Care Main. They noted that Dr. Prakash was pleasant,
attentive to their concerns, and thoroughly explained their plan of care. “Watson Clinic is
fortunate to have Dr. Prakash as part of the medical team.”
A patient wrote into MyChart to praise Cristan Rios, APRN,
Internal Medicine, Main, for being professional, caring, and honest.
Julian Rios, APRN, Urgent Care Main, received a MyChart message
of praise following a recent patient interaction. The patient said Julian did “a very fine job,” ensuring
that they received the proper tests and treatments for their condition.
The office of the Patient Advocate received praise for Jason
Rosado, Patient Access, Main, following a phone interaction. They wanted to
acknowledge his kindness and great customer service during their conversation.
Dr. Kendra Velez Rodriguez, Pediatrics, North Pediatrics,
received a Google review from the parent of a patient. They noted how all of
their children are under Dr. Velez’s care,
and that their entire family holds her in the highest regard.
Notes of gratitude recently arrived for Dr. William Roth,
Dermatology, BVB. One thanked him for his patience, generosity, and kindness as
he worked to fit the patient in quickly within his packed schedule. The other
patient wrote that despite their nerves and anxieties, Dr. Roth helped to calm
them through the entire process by explaining things and carrying conversations
to distract them.
A patient called Value Based Services to commend Sydney Rubert,
Patient Access, Highlands. The patient was pleased that Syndey took the time to
assist with locating outside orders, which eliminated a large weight of
frustration from the visit.
A thank you note was received for Dr. Phuc Vo, Orthopaedics,
Main, and his care team. The patient wrote to thank Dr. Vo for all the
wonderful care they received. “Thank you for everything!” Another patient sent a note
to Dr. Vo after competing in a recent Jiu-Jitsu competition in Las Vegas. “It has been almost 15
years since you did my bilateral ACL reconstructions,” the patient wrote. “You gave me my
competitive life back.”
Dr. Jinoos Taef, Internal Medicine, Main, received a message from
a patient who appreciated her care team’s efforts
to almost always instantly respond to any MyChart request. “She and her staff are wonderful.”
Perry Kuhn, PA and Rebeccah Solomon, LPN, Internal Medicine,
Main, both received a message of gratitude from a recent patient, who referred
to the pair as a “well-oiled
machine,” describing their care as compassionate and committed.
Dr. Sandeep Viswanath, Rheumatology, Main, received praise over a
MyChart patient message. The patient was thrilled to have recently had a good
visit with Dr. Viswanath, appreciative of the short wait and efficient time
spent during the appointment.
Brittany Vogt, PA, Dermatology, BVB, received a MyChart message
from a recent patient. They noted that they were overall impressed with the
care provided, that Brittany took her time and was very thorough during the
appointment, and always happy to answer any questions.
Dr. Brett Widick, Family Medicine, Highlands, received a MyChart
message of praise following a recent visit. The patient noted that while the
visit was great and the care team fantastic, that they appreciated Dr. Widick
for being attentive, caring, and professional as always.
Heather Wilson, APRN, ENT, BVB, received high praise over a
MyChart message from a patient. They expressed their appreciation for the way
she always listens to their concerns and ensures their hearing equipment is
good to go before they leave the appointment.
Dr. Ivan Rivera and Katharine Buck, APRN, Internal Medicine,
Main, both received a MyChart message from an appreciative patient. From the
kind smiles and calming conversations during appointments, the patient feels
they go the extra mile to provide top quality patient care.
A patient praised Sara Matthews, PA, Gynecology, BVB, Ashanti
Mock, LPN, and Jacqueline Lopez Ramos, RMA, OB-GYN, and wrote that they should
be the standard of patient care that others look to.
The office of the Patient Advocate received praise for Martha
Kautz, Patient Access, Virginia Crocker, LPN and Dr. Steven Tyree, XpressCare
Highlands, following a recent visit. The patient wanted to express their thanks
for the excellent care they received from the time they entered the facility
until they walked out the door.